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Die Ikano Bank bietet gemäß Homepage beim Tagesgeld ab heute wieder eine Neukundenaktion mit einem Aktionszins von 3,41% an. Die näheren Konditionen (Laufzeit, wann ist man Neukunde?, etc.) sind auf der Homepage noch nicht ersichtlich.
VG Hans-Jürgen
Hiermit eingebaut mit temporärer Zinsgarantie bis 31.12.2024 als Placeholder und Zusatzhinweis, dass derzeit nicht klar ist, ob und wie lang der Neukundenzinsgarantiert wird. Habe soeben bei unserem Kontakt bei der Bank nachgefragt, wie das alles gemeint ist ...
Ergänzung zu meinem vorangegangenen Kommentar:
Der ab heute geltende Neukundenzins ist der neue variable Standardzins auf dem Tagesgeldkonto, welches ab dem heutigen Tag neu eröffnet wird.
VG Hans-Jürgen
Danke Dir! Habe ich entsprechend abgeändert. Wo hast du die Info her? Ich ergänze ggf. sobald ich Feedback von unserem Kontakt habe.
Hallo Stefan!
Das ergibt sich aus dem neuen Produktinformationsblatt für Verträge ab dem 05.11.2024 ->
https://ikanobank.de/-/media/germany/ikanobank-de/dokumente/flekshortentagesgeld/ikanobank_produktinformationsblatt_flekshorten_vertr%C3%A4ge-ab-05112024.pdf?la=de-de&hash=7C67EB9859E55964BBEADD94483A4FFB571BCB42
VG Hans-Jürgen
Verstehe ich das dann richtig, das als Neukunde gilt, wer aktuell kein Konto bei der Ikano Bank besitzt?
Schade. Wenn es ein 6 Monate Angebot gewesen wäre, würde es durchaus interessant sein. Aber als variabler Zinssatz dann doch uninteressant. Da ist die Bank of Norwegian mit 3,5% p.a. (variable) noch durchaus interessanter.
@Hento
Nach den Informationen auf der Homepage der Ikano Bank sehe ich das auch so, dass jede/r, der aktuell kein Tagesgeldkonto bei der Bank hat, von dem variablen Zins für Neukund(inn)en in Höhe von 3,41% profitieren kann.
Ggf. wäre vielleicht eine Nachfrage beim Kundenservice zur Bestätigung sinnvoll.
VG Hans-Jürgen
Bei der Ikano Bank gilt man als Neukunde, wenn man dort seit mindestens einem Jahr kein Konto hat. Diese Info habe ich von der Ikano Bank bekommen, nachdem ich bei einer Zinsaktion vor ein paar Monaten ein neues TG-Konto eröffnen wollte, das letzte Konto dort aber weniger als ein Jahr vorher geschlossen hatte.
Ich habe eben probiert, ein Flex Horton Tagesgeldkonto zu eröffnen. Der Vorgang wird mit der Begründung abgebrochen, das ich bereits ein Tagesgeldkonto besitzen würde.
Das ist allerdings falsch, da dieses Tagesgeldkonto bereits vor 3 Monaten gekündigt wurde. Naja komische Bank halt. Besser wäre, sie würden reinschreiben, ab wann man wieder Neukunde ist. Das würde Missverständnissen vorbeugen.
@Hento und alle, die sich auch die Frage gestellt haben, ab wann man bei der Ikano Bank wieder an einer Neukundenaktion teilnehmen kann
Aufgrund Deiner Erfahrung, dass Dein Antrag auf ein Tagesgeldkonto als Neukunde mit der unzutreffenden Begründung abgebrochen wurde, dass Du bereits ein Tagesgeldkonto besitzen würdest, wollte ich dann doch eine verbindliche Information von der Ikano Bank haben, wann man wieder an einer Neukundenaktion teilnehmen kann. Mein Tagesgeldkonto hatte ich nach Ende der letzten Aktion ebenfalls im August gekündigt.
Ich habe die Ikano Bank am 06.11.2024 per E-Mail angeschrieben und Deinen Fall (den Fall eines "Kollegen") geschildert und darauf hingewiesen, dass die Begründung an Dich nicht korrekt war und auch auf der Homepage etc. nirgendwo definiert sei, dass es für Neukund(inn)en eine Einschränkung gibt.
Heute habe ich dann - was ich schon nicht mehr erwartet hatte - die Antwort von der Ikano Bank erhalten. Um als Neukunde oder Neukundin zu gelten, müssten zwischen Kündigung und Neubeantragung mindestens sechs Monate liegen.
Außerdem war angegeben, dass sie meinen Hinweis bezüglich der fehlenden Kundeninfomation zur Kenntnis genommen hätten und die Umsetzbarkeit prüfen würden. Ich hatte angeregt, ein Definition von "Neukund(inn)en" mit einem Sternchentext vorzunehmen oder als Ausschlusskriterium in der ersten Frage bei den "häufigen Fragen" einzubauen.
Somit müsste die Frage jetzt verbindlich geklärt sein und, wenn sie die Information künftig auch auf der Homepage platzieren, dann ist es auch für alle klargestellt.
VG Hans-Jürgen
Ergänzung zum Kommentar von "Hans-Jürgen am 27.11.2024 - 18:12 Uhr":
Auch ich hatte nach meiner E-Mail-Nachfrage von vor knapp 2 Wochen nicht mehr mit einer Antwort gerechnet. Meine kurze Anfrage an die Ikano Bank war ab wann ich wieder als Neukunde gelte. Ich hatte mein Tagesgeld am 06.08.2024 gekündigt.
Gestern bekam ich postalisch folgendes Antwortschreiben:
"Lieber xxxx,
vielen Dank für Deine Anfrage vom 18. November 2024.
Gerne kannst Du unter www.ikanobank.de, Dich über unsere Produkte erkundigen und versuchen einen Antrag (nach 6 Monaten) für den Fleks Horten zu stellen. Die Schliessung war am 08. August 2024, bei einer Neubeantragung, wirst Du als "Neuer Kunde" geführt.
Falls der Antrag genehmigt wird, melde Dich bitte zur weiteren Bearbeitung bei den Kolleg/innen der Sales Abteilung unter der Rufnummer 06122/999238.
Vielen Dank für Deine Mithilfe!"
Ergänzend zu meinem Kommentar vom 27.11.2024 kann ich jetzt mitteilen, dass die Ikano Bank heute die Definition, ab wann man wieder als Neukunde gilt, im Bereich "Häufige Fragen" beim Tagesgeld eingestellt hat. Wie schon mitgeteilt, ist dies nach sechs Monaten seit der Kontoschießung des vorangegangenen Tagesgeldes der Fall.
VG Hans-Jürgen