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Dieser Erfahrungsbericht zum Sparkassen Broker wurde uns am 21.05.2017 vom Nutzer SamsonBroker übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Aufgrund eines Rabattes von 300 € für Wertpapiergeschäfte habe ich mich am 11.10.2016 bei der Bank (Sparkassen Broker) angemeldet. Die Unterlagen haben ca. 2 Wochen auf sich warten lassen. Ich ging davon aus, dass ich für Transaktionen das bestehende Sparkassen-Konto nutzen könne. Da es sich trotz gleichen Namens um unterschiedliche Firmen handelte, war das nicht möglich. Die nachfolgende und zwingende Einrichtung eines zusätzlichen Verrechnungskontos fand ich dann auch etwas umständlich. Außerdem finde ich es persönlich nicht ideal, auf einem sonst nicht nutzbaren Konto eine permanente Kontodeckung für kurzfristige Wertpapierkäufe zu benötigen.
Die Bedienung der App finde ich gut wegen der guten Marktübersicht und der einfachen Einrichtung einer Watchlist. Die bisherigen Transaktionen verliefen auch problemlos. Außerdem gefallen mir am Onlinebanking allgemein die geringen Kosten fürs Handling. Funktionen vermisse ich keine.
Am Anfang habe ich die kostenlose Servicehotline kontaktiert, die mir schnell und einfach helfen konnte. Ich hatte eine Frage bezüglich des Verrechnungskontos und erhielt ohne Wartezeit eine hilfreiche Antwort. Die Mitarbeiter kamen mir dabei kompetent und freundlich vor. Weitere Probleme oder Fragen hatte ich nicht.
Fazit: Auf das zusätzliche Verrechnungskonto sollte verzichtet werden, da eine permanente Deckung bei kurzfristigen Käufen erforderlich ist. Stattdessen sollte es die Möglichkeit geben, auf ein bestehendes Konto zurückgreifen zu können.
Dennoch finde ich das Angebot insgesamt empfehlenswert.