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Dieser Erfahrungsbericht zum Sparkassen Broker wurde uns am 21.05.2017 vom Nutzer manuel übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Ich hatte zu meinem bestehenden Depot bei einer lokalen Sparkasse ein weiteres Depot gesucht, mit welchem ich auch ETF-Sparpläne anlegen konnte. Ich wurde bei S Broker fündig und konnte so innerhalb der Sparkassen-Organisation bleiben. Ich bereits gut über die Börse und den Aktienhandel informiert, sodass ich die bei der Eröffnung erhaltenen Informationen teilweise sogar als zu viel des Guten empfunden habe. Für Anfänger sind diese Informationen aber sicher gut.
Vor einem Jahr habe ich dann mein Depot bei meiner Sparkasse vor Ort aufgelöst. Der Depot-Übertrag am 31.01.2016 hat ohne Probleme mit der richtigen Wertstellung des Kaufbetrags funktioniert. Durch die monatliche Ausführung von ETF-Sparplänen, welche teilweise auch kostenlos sind, ist mein Depot kostenfrei.
Die Entwicklung meines Investments kann ich online verfolgen und bin so immer auf dem Laufenden. Ich nutze es ca. 1 Mal im Monat, da ich derzeit nur über automatische Sparpläne verfüge. Hier lege ich Sparpläne an oder bearbeite sie und schaue in die Postbox.
Es gibt auch eine App. Da diese jedoch nicht sehr umfangreich ist, nutze ich lieber die Webseite depot.sbroker.de, welche im August überarbeitet wurde und im neuen responsive Design erscheint. Funktionen der Webseite vermisse ich keine. Vielmehr fände ich eine generelle Funktion „ETF VL-Sparpläne“ gut. Ich bin vollkommen zufrieden mit dem Online-Portal von S Broker und bekomme dort alles, was ich benötige.
Falls etwas mal nicht passen sollte, habe ich die Erfahrung gemacht, dass man die freundlichen Mitarbeiter per Telefon oder E-Mail gut erreicht und Probleme rasch gelöst werden. So gab es bspw. nach einem ETF-Tausch ein Problem mit der Darstellung. Dieses wurde aber, nachdem ich es per E-Mail gemeldet hatte, innerhalb eines Tages behoben. Auch die Frage, ob ein ETF sparplanfähig gemacht werden kann, wurde mir schnell beantwortet. Wenige Tage danach konnte ich einen Sparplan anlegen.
Ich würde S Broker generell weiterempfehlen, weil im Gegensatz zu vielen lokalen Banken und Sparkassen auch ETF-Sparpläne angelegt werden können. Gerade wer einen monatlichen Sparplankauf tätigt, bekommt eine kostenlose Kontoführungsgebühr und je nach ETF auch eine kostenlose Ausführung. Somit ist das ganze ohne Kosten.