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Dieser Erfahrungsbericht zu Check24 wurde uns am 05.07.2018 vom Nutzer TomTurbo1102 übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Ich kann mich meinem Vorredner nur anschließen. Die Registrierung 2017 bei Check24 per Postident hat einwandfrei geklappt. 4 Tage später konnte ich mich einloggen.
Welche Anlagen ich im Detail abgeschlossen habe, möchte ich an dieser Stelle nicht sagen. Die Beträge stellte ich jedenfalls per Überweisung zur Verfügung und 3 Tage später hatte ich alle notwendigen Unterlagen. Zusätzliche Dokumente waren nicht notwendig und auch sonst fand ich bei der Kontoeröffnung alles einfach und verständlich. Meiner Meinung nach gab es zudem ausreichende Informationen über die Banken und deren Absicherung. Auch die Aufbereitung bezüglich der Informationen zu steuerlich relevanten Unterlagen fand ich gut.
Die Zinsen meiner Anlage habe mir immer auszahlen lassen. Das hat auch immer pünktlich und in beschriebener Höhe geklappt.
Die Online-Verwaltung finde ich sehr einfach gehalten, mittlerweile auch mit einer Umsatzübersicht. Grafische Aufbereitungen gibt es nicht. Ansonsten habe ich hier bereits Vertragsdokumente heruntergeladen. Mehr Funktionen sind mir nicht bekannt.
Meiner Meinung nach sollten jedoch die Produkte von Check24 klarer voneinander abgegrenzt werden. Derzeit erscheinen die Konten in der gleichen Kategorie wie der Stromvertrag und die Kfz-Versicherung. Wünschenswert fände ich daher einen separaten Bereich „Banken“.
Ich selbst habe noch keinen Kontakt zu Check24 aufgenommen, allerdings wurde ich bereits vom Kundenservice angerufen. Man erkundigte sich freundlich, ob mit der Anmeldung und der Einzahlung soweit alles in Ordnung war. Das fand ich sehr nett und serviceorientiert.