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Dieser Erfahrungsbericht zur 1822direkt wurde uns am 05.03.2020 vom Nutzer Hans übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Ich habe 2015 das Girokonto bei der 1822direkt eröffnet. Ich wollte ein anderes Konto ausprobieren als das, was ich vorher hatte. Zu dem Zeitpunkt gab es ein Startguthaben bei der Eröffnung für Neukunden. Ich war im Internet auf die 1822direkt aufmerksam geworden. Weniger als eine Woche nach dem Postident hatte ich alle Unterlagen erhalten. Die Eröffnung verlief schnell und reibungslos.
Das Onlinebanking nutze ich etwa 1x die Woche. Hier kann ich alle Infos über mein Konto einsehen und Überweisungen tätigen. Ich nutze das Onlinebanking nur über die App. Hier kann ich einfach den Fingerscan nutzen. Alle mir wichtigen Funktionen sind hier vorhanden, mir fehlt nichts. Telefonbanking habe ich noch nie genutzt.
Bis jetzt hatte ich keinen Kontakt zum Kundenservice.
Besonders positiv finde ich, dass ich bei allen Sparkassen Geld ohne Gebühren einzahlen kann (geht nur in Frankfurt).