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Dieser Erfahrungsbericht zur Advanzia Bank wurde uns am 05.03.2020 vom Nutzer DJ2006 übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Ich habe mein Tagesgeldkonto bei der Advanzia Bank innerhalb von einer Woche eröffnet. Dazu habe ich mich online angemeldet und mir wurden alle nötigen Unterlagen zugeschickt. Diese habe ich ausgedruckt und bin damit für das Postident-Verfahren zur Post gegangen. Als Kritikpunkt möchte ich hier die Ausweiskopie nennen, die man hinzufügen muss. Das ist auch nur ausgedruckt möglich. Die Kontoeröffnung hat ansonsten reibungslos funktioniert.
Banking des Tagesgeldes
Nach dem ersten Login und der Aktivierung des smsTAN-Verfahrens konnte ich auf mein Konto zugreifen. Kleiner Kritikpunkt hier ist, dass Einzahlungen nur vom Referenzkonto möglich sind. Einzahlungen von anderen Girokonten werden abgewiesen, selbst wenn sie auf den selben Namen laufen und man die nötigen Tagesgeld-Kontonummern angibt.
Die Nutzung mit einer App oder ähnlichem ist nicht möglich, alles nur über Browser möglich.
Die Zinsen wurden bisher monatlich ausgezahlt. Manchmal war das aber nicht genau am Ende des Monats, sondern wenn dieser auf einen Samstag fiel, dann auch mal erst am Montag bzw. Dienstag. Kleine Kritik hier: Die Mindestsumme auf dem Konto muss 5.000 € betragen, sonst findet keine Verzinsung statt.
Auszahlungen wurden bisher zügig erledigt und teilweise noch am selben Tag vom Tagesgeld auf mein Referenzkonto gebucht.
Kundenservice der Advanzia Bank
Der Kontakt zum Kundenservice war bei mir bisher nicht nötig, da alles reibungslos funktionierte. Nur einmal hatte ich über das Onlinebanking-System geschrieben und nachgefragt, ob es ein Angebot seitens der Bank gibt, wenn der erhöhte Zinssatz von 1 % ausläuft. Dies wurde innerhalb von etwa 2 Tagen bearbeitet. Ein neues gutes Angebot habe ich leider nicht bekommen.
Mein Fazit
Ein einfaches Tagesgeldkonto ohne versteckte Haken mit anständigen Konditionen, wenn man nicht erst anfängt zu sparen, da eine Mindesteinlage von 5.000 € vorhanden sein muss. Gut finde ich auch die monatliche Auszahlung der Zinsen, da so der Zinseszinseffekt mehr zur Geltung kommt. Ich würde das Tagesgeldkonto der Advanzia Bank weiterempfehlen.