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Dieser Erfahrungsbericht zu Barclays wurde uns am 23.12.2015 vom Nutzer BarclaysKunde übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Ich habe seit März 2014 eine Kreditkarte bei Barclays. Es handelt sich genau genommen um die New Visa. Grund für die Beantragung waren die guten Konditionen im Vergleich zu den anderen lokalen und globalen Anbietern.
Die Kontoeröffnung über das Postident-Verfahren hat ca. 1,5 Woche gedauert und verlief ohne Probleme. Das Ausfüllen sowie Beantragen der Kontoformulare war ebenfalls einfach gestaltet. Sehr gut finde ich, dass kein separates Girokonto für die Kreditkarte erstellt wird.
Der Online-Auftritt der Barclaycard ist relativ modern. Die Seite ist übersichtlich aufgebaut und einfach zu verstehen. Mir gefällt, dass mit einem Balkendiagramm immer der aktuelle Verbrauch angezeigt wird. Seit einigen Tagen muss ich mich allerdings immer zweimal einloggen, damit es klappt. Vielleicht liegt dies aber auch an meinem Browser.
Ich hatte Barclays bzgl. einer nicht durchgeführten Zahlung kontaktiert. Ich kam nach etwa 2 Minuten durch und mir wurde erklärt, dass die Zahlung aufgrund verdächtiger Aktivitäten nicht durchgeführt wurde. Ich fand die Aktion nicht störend, sondern war zufrieden, dass Kontrollen durchgeführt werden. Im Anschluss wurde die Zahlung legitimiert.
Der einzige "negative" Aspekt ist für mich die Gebühr für Fremdwährungen. Diese ist bei anderen Anbietern wie der DKB oder der Advanzia geringer. Aber die perfekte Kreditkarte existiert leider nicht und die New Visa vereint die für mich wichtigsten Aspekte.