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Dieser Erfahrungsbericht zu Klarna wurde uns am 05.03.2020 vom Nutzer Jul071 übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Ich habe mir 2018 ein Onlinekonto und eine Kreditkarte bei Klarna eingerichtet, da viele Handelspartner diese Zahlungsvariante anbieten.
Ich fand das unkompliziert. In wenigen Schritten hatte ich mein Onlinekonto eingerichtet und konnte innerhalb von einem Tag mit dem Shoppen loslegen. Meine Kreditkarte kann ich digital auf dem Handy vorzeigen und habe die Möglichkeit, mir die Karte für den Offline-Handel zuschicken zu lassen. Darüber hinaus hatte ich die Wahl zwischen verschiedenen Designs der Kreditkarte. Das finde ich einen sehr schönen Service, um das Produkt individueller und attraktiver zu gestalten.
Seitdem ich Klarna nutze, kann ich unkompliziert per Rechnung oder sofort und sicher zahlen. Bankeinzug wird ebenfalls unterstützt. Hauptsächlich finde ich die Möglichkeit der Zahlung auf Rechnung sehr praktisch.
In der Online-Verwaltung werden mir all meine offenen Rechnungen bei diversen Händlern angezeigt sowie beglichene Rechnungen und Zahlungsziele. Ich habe die Möglichkeit, jederzeit meine Rechnungen zu zahlen oder ich warte bis zum Zahlungsziel.
Ich benutze hauptsächlich die App, weil ich viel unterwegs bin und oft im Internet bestelle. Dabei benutze ich photoTANs, das heißt ich kann mit meinem photoTAN-Gerät meiner Bank an meinem Handy den QR-Code ganz einfach und schnell scannen und einen Zahlungscode generieren. Ganz unkompliziert.
Kontakt zum Kundenservice habe ich bisher nicht gehabt, da alles selbsterklärend ist. Man wird aber immer wieder aufmerksam auf den Kundenservice hingewiesen, falls Probleme entstehen sollten.
Ich bin nach wie vor sehr zufrieden mit dem Service von Klarna und freue mich immer, wenn dieser Service bei Handelspartnern angeboten wird und ich ihn nutzen kann. Eine klare Empfehlung!