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Dieser Erfahrungsbericht zur Renault Bank direkt wurde uns am 24.12.2015 vom Nutzer franzferdinand übermittelt. Er spiegelt seine/ihre Meinung und Erfahrung wider und nicht zwangsläufig die der Redaktion.
Lange Zeit habe ich die Alternativen gegenüber der Renault Bank für Tagesgeldanlagen bevorzugt. Letztere hat sich aber im Zuge der Zeit als relativ zinsstabil erwiesen. Als Lockangebot möchte ich den Zinsbonus für die ersten 3 Monate auch nicht bezeichnen. Clever und fair trifft da denke ich noch eher zu, da die Konditionen sowohl für Neu- als auch für Bestandskunden relativ gut sind - anders als bei vielen Konkurrenten.
Angenehm überrascht hat mich das Tempo der Kontoeröffnung. Am 21.12.2015 habe ich das gute alte Postident mit gerade einmal zwei Formularblättern als Beiwerk gemacht und keine 24 Stunden später standen Konto und mTAN-Zugang zur Verfügung. Eine erste Testüberweisung wurde am Folgetag verbucht. So muss es sein! Es gibt keinen Papierversand und trotzdem sind alle Informationen aufgeräumt und für jedermann verständlich präsentiert. Das Fristende für den Bonuszinssatz (bei mir ist es der 22.03.2016) wurde ebenfalls genannt.
Das Outfit des Onlinebankings ist ein alter Bekannter, denn auch die PSD-Banken, die Bank11 und zahlreiche andere Institute verwenden es. Alle Funktionen, die man braucht, sind vorhanden. Schön wäre nur noch ein Zinsertragszähler, wie es ihn bei der MoneYou und der ING-DiBa gibt.
Nun kann man das Renault Bank Rating nicht gerade als überragend bezeichnen, aber bei mir ist ausreichend Vertrauen in die EU-Vorgaben zur Einlagensicherung vorhanden, um mein Geld kurzfristig abrufbar der Renault Bank anzuvertrauen.
Den telefonischen Kundenservice kann ich noch nicht bewerten, da bisher kein Grund zur Frage oder Klage vorlag.
Es bleibt letztlich nur zu hoffen, dass das Zinsniveau für Bestandskunden nach den 3 Monaten keinen Erdrutsch erlebt.